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I would NOT recommend ordering from here. They sent to the wrong size and refuse to send me the correct size without me PAYING THEM for shipping! They even admitted that it was their own glitch. However they said it was "not their policy" to send the correct size. ...
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Anonymous
Stevie

This also happened to me. Newport News sent an entirely wrong style of an item. They charged me shipping to send it back to them! And they even conceded it was their mistake! ...

#315173
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I have 2 merchandise credits and a gift card from the now bankrupt Newport-News. I have filled out the Artemis Appreciation Awards forms for customers who had received these prior to June 6, 2011 no less than 4 times and have received NO response. I tried to go to the...
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#312077
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I have been subscribing Newport News email promotion for years. Recently, I was no longer able to retrieve the link even I still receive regular their email. I noted that there is a change in the promotional email which was through a email company. The worst thing was...
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Anonymous
Heather

Just spoke with Customer Service at Newport News and they said the company changed ownership last June and now their website can only be accessed if you are in the USA - which...

Anonymous
Heather

I have the same problem. I\'ve ordered from Newport News for a while and a few months ago the 404 Not Found msg came up. I\'ve tried every which way to get the website but h...

#310575
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I have filed a complaint with the FTC today. I didn't realize there would be this many posts from people. I too am a victim of Newport News not being held accountable for my credit from 2009. I didn't know about the filing of bankruptcy until last year and they...
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#308262
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I received an email from NEWPORT NEWS, the online fashion catalogue, stating that all things in their outlet would be on sale for $5 for three hours (big emphasis on EVERYTHING). I wasn't going to buy anything until I saw the Boyfriend's Leather Jacket for sale at $5,...
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#307288
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I sent back a box via UPS on 9/26/11 with 2 coats inside it, I wanted to exchange the coats for a larger size, I never ever got my merchandise, nor did I ever get any help as to the where abouts of my package, it is now 3/24/12 and I still have no credit to my...
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#307246
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I placed an order for a cute jeweled print blouse on February 19th, 2012. I had been looking at this blouse for a few months and was happy to see that it was on sale for $19.00. Well, when ordering with Victoria's Secret or Overstock.com, they send an email showing...
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#301574
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Newport News sent me all wrong sizes on the swim wear that I ordered. I returned them and it took over 3 months and 4 phone calls later to issue the refund. I will not be ordering from them again even if they have a great sale. Also, the quality of the dresses I...
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#299117
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Has Newport News gone into insolvency? I too feel ripped off by Newport News. I was visiting my sister in the US in June/July 2010 and I purchased hundreds of dollars worth of clothing from Newport News. Two items of clothing didn't fit and they offered me a credit...
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#298193
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Newport news always tell you that it is going to be handled, and never is. I was *** enough to beleive them and order again 01-06-2012, did not work sent back on 01-11-2012 AS THEY INSTRUCTED ME ON THE PHONE CUSTOMER SERVICE, MAYA,, track and they received on...
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Anonymous
annfirst

I sent complaint to BBB and the fed trade commission, Newport News put 4.00 in my bank account 3 weeks ago and 11.94 twoo weeks aago, and 5.95. one week ago, I would say that ...

#296939
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