Not resolved

I was not aware they were filing for BK, I ordered items and they took my money but I have yet to receive any of the items ordered. I tried looking up via my account and it states that i don't have any orders!

I have been on hold for 30 mins with no one coming to the phone on thier customer service line (some customer service). I just sent them money, and no product!! They don't answer. WOW!!!

have they gone downhill, i liked them but I have never had this happen. I am telling everyone to not shop at any of catalogs.

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