I ordered during their sale and had to call to find out status. I was told due to a warehouse issue - delivery would absolutely be there by 12/16. Nope, no clothes. Called and said I wasn't told right info but would mail by 12/21. I asked if all the items would be shipped and told yes.
Got 2 of 4 items on 12/22 with a sloppy copy that 1 item wasn't in stock and would mail later. I called and was told that the warehouse record showed that all 4 items had been shipped. I would get a refund of the 2 items I never received in 5-10 business days.
Ok, I didn't get the items but it would be 6 weeks from the time of order till getting a refund?
p.s. the 2 items - I did get really look bad so have to return them. Wish me luck on getting a refund!