I purchased two very low rated blouses in June, returned them the same day.

Was told that Signature styles were taking bankruptcy. They would refund my money in late July.

They will not even talk to me on this subject, nor will they comply about doing anything about crediting my credit card back.

I will never buy from them again, and recommend that no one purchases anything from them, they are a fraudulent company.

I am a Senior Citizen, and am treated very badly by this company, I strongly recommend that no one in this country or any other country do business with these people, nor Spiegel nor Shapefx, they are all in the same companies. 127fe39



  Comments (3)
1. Written by barbara jansen on October 25, 2011 from brooklyn, new york, US
below is the email I sent them today: 

My name is Barbara Jansen, I've been a customer of Spiegel and Newport News for many, many years. I'm am appalled and discussed with how your company handled my latest purchase. You stole from me and many other people. I made a purchase on October 17th. Two skirts both size 12. I received them yesterday and they were a size 6. Was I surprise when I read on the receipt that you where not making any exchanges!!!!! It took me over 30 minutes on hold trying to get someone to help me with the return. When I did the woman I spoke to told me there was nothing she could do but I should re-order the skirts in the correct size (AGAIN) and when they receive my return they will credit my account. 

 

 

 

I'm not happy with that so I make another call this morning and again I am on hold for a long time. This time I'm told that Spiegel and Newport news are being taken over by an independent company so they are not able to help me.  

 

 

 

UNBELIEVABLE!!!!!! 

 

 

 

I know now that you're company filed bankruptcy back in July. HOW CAN YOU BE TAKING ORDERS FOR THINGS YOU DON['T HAVE?????? Or excuse me, I forgot that you are just sending out the wrong sizes....probably to get rid of merchandise. I found a website with people who have similar complaints. Why are you still allowed to be selling online? I am calling the lawyer who took your case 646-282-2400 and am also filing a claim. I don't care if you're bankrupt, I will put a new class action suit against your company for any dealing you have that were made after the bankruptcy was filed. 

 

 

 

I will also contact my visa card that was used for this purchase. 

 

 

 

SHAME ON YOU!!!!!!
2. Written by Mary on October 7, 2011 from stone mountain, georgia, US
Whats going on with Newport News? I have been trying to check the status of a new order placed and also the stauts of a returned order. I waited until the battery went dead o my phone. I tried calling 2 different numbers 800-759-3950 and 800-688-2830. When I try to check online my account says I have no orders and I'm unable to download the form. My credit card has been charged for the new order.  

Does anyone know of another way to contact Newport News?? I will be calling the BBB 1st thing on Monday Morning.
3. Written by Robert on October 5, 2011 from melbourne, florida, US
Agree-- there is something drasticly wrong with this company. Unable to contact them by either listed phone number (wasted over 1 1/2 hrs total ). Tried to contact them on-line but unable to download form #. I have an order # but my account says I have no orders. Never again will I deal with this company.

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