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Newport News

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41 complaints

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Newport News works on the market for about 30 years. Company offers great assortment of fashioned clothes for women. Newport News designers collect information on trends visiting fashion fairs, exhibitions, street trends and Paris and London fashion. They adapt styles to modern women’s demands and customers get exclusive low priced fashioned clothes. Company carefully follows high quality standards.

Newport News has magazine-style catalogue of apparel that contains expert tips. Also company’s web site has sale section, where customers can find items with 80% discount. Every day company has new offers for its customers. Newport News offers 100% satisfaction guarantee, so you can send back item if you don’t like it.
Please try to contact Newport News Customer Service directly prior to posting any complaints on this site.

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Newport News Complaints & Reviews

Newport News Reviews

JenifaSH
Newport News Catalog stole my money
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

This company has stolen so much money from so many people it is obscene. I ordered from them in February of 2012. They sent me a portion of my order and not the other half. Howe...

#316264
May 03, 2012
30

Therod123
BEWARE Newport News /SPIEGEL
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

THESE COMPANIES USED TO BE GREAT SINCE THE 80'S NOW FORGET ABOUT IT. THEY ARE A TOTAL RIP-OFF, ADVERTISED SPECIALS ARE MISLEADING, THERE IS NO PLACE TO PUT DISCOUNT CODES, CUST...

#315267
Apr 28, 2012
46

Runnerch...
Newport News - Buyer Beware!
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

I would NOT recommend ordering from here. They sent to the wrong size and refuse to send me the correct size without me PAYING THEM for shipping! They even admitted that it was the...

#315173
Apr 27, 2012
31

Ckubich
Newport News Artemiss Awards are NOT being provided
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

I have 2 merchandise credits and a gift card from the now bankrupt Newport-News. I have filled out the Artemis Appreciation Awards forms for customers who had received these prior...

#312077
Apr 14, 2012
95

Anonymous
Newport News - Unable to assess the Website
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

I have been subscribing Newport News email promotion for years. Recently, I was no longer able to retrieve the link even I still receive regular their email. I noted that there is ...

#310575
Apr 07, 2012
129

PissedNe...
Newport News - I have been skirted around at Newport-News about my credit balance
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

I have filed a complaint with the FTC today. I didn't realize there would be this many posts from people. I too am a victim of Newport News not being held accountable for my cred...

#308262
Mar 28, 2012
102

Kim in C...
Newport News Suckered Me
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

I received an email from NEWPORT NEWS, the online fashion catalogue, stating that all things in their outlet would be on sale for $5 for three hours (big emphasis on EVERYTHING). ...

#307288
Mar 24, 2012
109

Anonymous
Newport News
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

I sent back a box via UPS on 9/26/11 with 2 coats inside it, I wanted to exchange the coats for a larger size, I never ever got my merchandise, nor did I ever get any help as to...

#307246
Mar 24, 2012
115

Tonyac71
Newport News - Sent wrong item
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

I placed an order for a cute jeweled print blouse on February 19th, 2012. I had been looking at this blouse for a few months and was happy to see that it was on sale for $19.00. We...

#301574
Mar 02, 2012
142

Anonymous
Newport News - Newportnews sent all wrong sizes/took 3 months for refund
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

Newport News sent me all wrong sizes on the swim wear that I ordered. I returned them and it took over 3 months and 4 phone calls later to issue the refund. I will not be orderin...

#299117
Feb 22, 2012
173

Anonymous
Newport News - Withheld credit of $60
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

Has Newport News gone into insolvency? I too feel ripped off by Newport News. I was visiting my sister in the US in June/July 2010 and I purchased hundreds of dollars worth of clot...

#298193
Feb 18, 2012
185

Annfirst
Newport News - Refund that I cannot get since 04-01-2011
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

Newport news always tell you that it is going to be handled, and never is. I was *** enough to beleive them and order again 01-06-2012, did not work sent back on 01-11-2012 AS...

#296939
Feb 14, 2012
172

1JesusTh...
Newport News - Gift Card Section filed Bankruptcy
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

Newport News gift card contracted company, filed bankruptcy. They are still in a court situation but Newport News offered resolution to gift card holders; trouble is, they won't gi...

#294490
Feb 04, 2012
203

DeeArt
Newport News has the worst customer service ever!
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

I made an online purchase from Newport News on Dec 6th, 2011. When I did not get any kind of shipping notice after a week I checked my order status on the website. It said the orde...

#293520
Jan 31, 2012
226

Nghtykitty
Newport News Buyer Beware
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

I placed an order in the beginning of December 2011. Waited........waited..... Called. Was told to give it another week as they moved the warehouse. Waited..........then checked st...

#291426
Jan 23, 2012
197

Bethdunn03
Newport News - I guess I am not alone
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

Just like everyone else, I am a victim of Newport News not sending all my clothing and then not refunding my money on my return. They assured me they would look into the situation...

#289901
Jan 18, 2012
255

Gbamu
Newport News LAME COMPANY
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

I ORDERED A BLOUSE SINCE11/22/11, YET TO RECEIVE MY ORDER AS OF 1/9/2012, CALLED BUT REP KEEP LYING, ON ONE OCCASION THAT REP WAS RUDE, WITH GHETTO ATTITUDE, ASKED FOR SUPERVISOR...

#287532
Jan 09, 2012
144

Anonymous
Newport News - Newport-news - charged but no clothes
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

I ordered during their sale and had to call to find out status. I was told due to a warehouse issue - delivery would absolutely be there by 12/16. Nope, no clothes. Called and said...

#283647
Dec 23, 2011
322

Sr3love
Newport News not delivering
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

I ordered merch 11/27. Now 12/12 they say because they have switched warehouses they will ship merch out on the 20th. I ordered merch as xmas gifts said it would be here in 12 days...

#281052
Dec 12, 2011
401

Syoung
Newport News - Unreal
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

As I read all of these posts, I realize that I am not alone in this battle with getting my over $300.00 back in returned clothing. I get phone calls DAILY from World Financial Ban...

#277197
Nov 25, 2011
372

Anonymous
Newport News clothing hasn't brought back the victorian blouse of 2009
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

SNewsport news clothing line needs to bring back the victorian blouse that came out in 2009. I loved the way it look but I didn't have the money to get it. I thought the compan...

#271812
Oct 31, 2011
603

Anonymous
Newport News Over Charged me
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

I placed an order with newport news on Sept. 30, 2011. I ordered 3 items which were all on sale and they charged me twice for the same sweater once with the sale price and once the...

#270658
Oct 26, 2011
288

Anonymous
Newport News does not provide refunds
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

After returning a $120.00 ring that I had ordered from Newport news in Feb. 2011, I have yet to receive any refund. In fact, I paid my bill each month and had contacted a supervis...

#270455
Oct 25, 2011
315

Anonymous
Newport News /ShapeFX overcharged for items that were advertised at 50% off.
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

I ordered items from ShapeFX on 10/12/11 based on an email advertisement sent to me for 50% off special items. The email stated that due to technical problems with the FX website,...

#269116
Oct 19, 2011
780

Anonymous
Newport News wont ship my stuff!!
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

I placed an order back on August 16th prior to knowing any of this bankruptcy stuff. Well they charged my credit card, but have not shipped my bathing suit. WTF???? Isn't that ...

#266697
Oct 07, 2011
397

Adoll
Newport News never sent item ordered
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

I was not aware they were filing for BK, I ordered items and they took my money but I have yet to receive any of the items ordered. I tried looking up via my account and it states ...

#266655
Oct 07, 2011
317

Snslee46
Newport News Fashion is a rip off
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

I purchased two very low rated blouses in June, returned them the same day.Was told that Signature styles were taking bankruptcy. They would refund my money in late July.

#265620
Oct 02, 2011
876

Anonymous
Newport News - Safety
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

Can cracker barrell in Newport News Virginia afford lights,whne I go there in the morning there are no lights in the parking lot for my Safty as well as yout employee, If someone g...

#265142
Sep 30, 2011
263

Oceandre...
NEVER shop at Newport News catalog!!!
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

I placed an order for a blouse on 9/3/11. I received an email confirmation of the order the same day, and was billed on my credit card on 9/5. However, I never heard anything else...

#261728
Sep 13, 2011
819

Natashak...
Newport News - Did not ship express when I paid for it!
5.0 5100 City Line Road HamptonVA 23630-5100 1-800-759-3950 http://www.newport-news.com/customer/contact_us.aspx

Newort News Clothing: RUDE CUSTOMER SERVICE AND BAD BUSINESS ETHICS! I ordered items and checked and paid for 3 day express delivery. First I emailed them to find out and I ...

#260130
Sep 06, 2011
376
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Related Information

Footwear and Clothing
Clothing is a type of self-expression since a person considers himself as a person; he tries to stand out and to differ from the other. Clothing and footwear is a way to differ. Own style, favorite color these are elements of self-expression. Clothing initially did not mean so much, it was just a way to cover and to warm, but clothing and footwear evolved with people, it changed, it assigned different types of clothes and footwear for different groups of people or for different activities according to some criterions. Clothing in some way also acquired a range of social and cultural functions, such as individual, occupational and sexual differentiation, or social status.

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